Premier UK Casino Resorts

Where Luxury Meets Fortune

Experience world-class gaming, fine dining, and luxury stays. Royal Sapphire Resorts offers the finest casino hotel experience in the United Kingdom.

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Our Services

Complete Resort Experience

From high-stakes gaming to tranquil spa retreats, we offer everything for your perfect getaway.

Casino Gaming

Over 200 table games and 1,500 slot machines. Private gaming rooms for high rollers. Live poker and baccarat tables.

  • 24/7 Gaming Floor
  • VIP Private Rooms
  • Live Dealer Tables
  • Sports Betting Lounge
Most Popular

Luxury Suites

500 rooms across our properties. From deluxe rooms to grand suites. Butler service and premium bedding.

  • King-Size Beds
  • City or Sea Views
  • 24hr Room Service
  • Smart Room Controls

Fine Dining

Eight on-site venues. Michelin-starred chefs. From Asian fusion to classic British fare.

  • Award-Winning Chefs
  • Private Dining Rooms
  • Wine Cellars
  • 24hr Cafe Service

Spa & Wellness

Full-service spa with thermal pools. Massage therapy and beauty treatments. Fitness centre with personal trainers.

  • Thermal Pools
  • Massage Therapy
  • Beauty Salon
  • Yoga Classes

Events & Shows

Live music and comedy acts. World-class shows every weekend. Private function rooms for hire.

  • 1,200 Seat Theatre
  • Live Music Nightly
  • Comedy Club
  • Private Events

Corporate Packages

Meeting rooms with AV setup. Team building activities. Full catering and event planning.

  • Conference Rooms
  • Team Building
  • Full Catering
  • AV Equipment
Our Portfolio

Explore Our Properties

Browse our collection of premier casino resorts across the United Kingdom.

Roulette
Gaming Floor

Roulette Lounge

Our signature roulette tables offer both European and American variants.

poker Chips
Gaming Floor

High Stakes Room

Private poker rooms for serious players. Minimum buy-in from GBP 10,000.

two poker chips sitting on top of a wooden table
VIP Amenities

Suite Gaming

In-suite gaming tables for our penthouse guests. Complete privacy.

a casino sign hanging from the ceiling of a building
Venue

Main Entrance

Our grand entrance sets the tone for your luxury experience.

black and white game machine
Gaming Floor

Slot Gallery

Over 1,500 slot machines. From classic fruit machines to video slots.

About Us

A Legacy of Excellence

Royal Sapphire Resorts has been the UK's premier casino hotel group for 15 years. We blend classic gaming with modern luxury.

Our eight locations span from London to Edinburgh. Each property offers a unique character while sharing our core values of service and quality.

UK Gambling Commission

Fully licensed and regulated

ISO 27001 Certified

Data security assured

GamCare Partner

Safe gambling support

5-Star AA Rating

Hotel excellence award

poker Chips
15+
Years of trusted service in the UK hospitality industry
Success Stories

Client Case Studies

See how we've helped create memories for guests and partners.

Corporate Event

TechCorp Annual Gala

TechCorp chose our London venue for their 500-person annual gala. We provided full event planning, casino entertainment, and gourmet catering.

500 Guests
98% Satisfaction
3 Day Event
"The team made our event special. Every detail was perfect."
VIP Experience

Royal Sapphire Membership

Our VIP membership programme has grown to 5,000 active members. Members enjoy private gaming rooms, complimentary stays, and exclusive events.

5,000 Members
GBP 2M Annual Rewards
24/7 Concierge
"Being a Sapphire member changed how I travel. It's pure luxury."
Wedding Package

Thompson Wedding

The Thompson family hosted their dream wedding at our Edinburgh resort. Full venue hire, catering for 200, and a casino night reception.

200 Guests
2 Days
50 Rooms Booked
"Our guests still talk about the casino night. Truly special."
Our Team

Meet the Leaders

Our team brings decades of hospitality and gaming experience.

JR

James Richardson

Chief Executive Officer

25 years in luxury hospitality. Former GM of The Ritz London. James founded Royal Sapphire in 2009.

SC

Sarah Chen

Director of Gaming Operations

Former casino manager at Caesars Palace. Sarah oversees all gaming floors and VIP programmes.

MO

Michael O'Brien

Head of Guest Experience

15 years with Four Seasons Hotels. Michael ensures every guest feels like royalty.

EW

Emma Williams

Executive Chef

Two Michelin stars. Trained under Gordon Ramsay. Emma leads our culinary team of 50 chefs.

DK

David Kumar

Security Director

Former Metropolitan Police. David ensures the safety of all guests and staff across all properties.

Testimonials

What Guests Say

Real reviews from our valued guests.

"The best casino experience I've had in the UK. The staff remembered my name and my favourite drink. That's real service."
PM
Peter Morrison Business Executive, Manchester
"We held our company retreat here. The meeting rooms were excellent, and the team loved the casino night. Already planning our return."
LH
Lisa Henderson HR Director, London
"The spa was heavenly after a long poker session. Perfect balance of excitement and relaxation. My wife and I come here twice a year."
RB
Robert Blake Retired Doctor, Edinburgh
"As a VIP member, I get the best tables and rooms. The concierge team goes above and beyond. Worth every penny."
AN
Angela Nguyen Entrepreneur, Birmingham
Trust & Security

Your Safety Matters

We hold the highest standards for security and responsible gaming.

UK Gambling Commission

Fully licensed under the UK Gambling Commission. Licence number: 123456. Regular audits ensure fair play.

ISO 27001 Certified

Your data is protected by industry-leading security. We follow strict data handling rules.

GamCare Partner

We support responsible gaming. Self-exclusion tools and limits are always available.

GDPR Compliant

Full compliance with UK and EU data protection laws. Your rights are protected.

Get In Touch

Ready to Visit?

Contact us for bookings, enquiries, or to plan your next event. Our team is ready to help.

Address 171 Sterling Way, Jarrow, NE32 3AB
Email info@cityhavenpro.com support@cityhavenpro.com
Phone +44 191 912 3456 24/7 Support Available

Opening Hours

  • Gaming Floor: 24 Hours, 7 Days
  • Hotel Reception: 24 Hours
  • Restaurants: 7am - 11pm
  • Spa: 8am - 10pm

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