FAQ
Frequently asked questions
Straight answers about how we work, what it costs and what to expect as an owner.
What areas do you cover?
Residential property across Lisbon and its municipalities, including Cascais, Oeiras, Sintra, Almada and Loures.
How much does it cost?
Full management is typically 8–12% of rent collected, or a fixed monthly fee. Placement is a one-off. Your figure is agreed up front, with no hidden fees.
Do you guarantee income?
No. We recommend a realistic market rent, but never guarantee income or returns. Treat any promise of guaranteed yields with caution.
How do you screen tenants?
Identity, affordability and employment checks, landlord and employer references, and a credit review. You see a clear summary before anyone signs.
How and when am I paid?
We collect the rent, deduct agreed costs and transfer the balance on a predictable monthly schedule, alongside a statement.
What about repairs?
We coordinate a vetted trade network. Below your approval limit we act; above it we get a written quote first. Emergencies have a 24/7 line.
Can you manage short-term rentals?
Yes — full Airbnb and Booking.com management, including listing, pricing, guest communication and turnovers, priced separately.
I live abroad — can you help?
Absolutely. Many owners are overseas investors. We act as your local team and keep you informed with clear digital reporting.
Am I locked into a long contract?
No. Our agreement runs on a straightforward notice period, not a long lock-in.
How do I get started?
Request a free assessment. We recommend a realistic rent and plan, then send a clear proposal with no obligation.
Still have a question?
Ask us directly — we give straight, no-pressure advice.